Shipping policy
ORDER PROCESSING:
Please allow 48 hours to process your order. Expect an email within 48 hours to let you know your order is on the way!
STORE PICKUP - Shop 7 9-29 Desmond avenue Pooraka 5095
Orders can be picked up daily, through store open hours. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10k of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
FLAT RATE SHIPPING
Orders are generally shipped within 48hrs using Sendle. Flat rate shipping fee applies to orders shipping to eligible Australian addresses. Optional: We do not ship outside of Australia at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at wildestyleproducts@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at wildestyleproducts@gmail.com.